Pre-sales support
Our pre-sales technical support provides complete assistance for the entire range of our products. This includes not only Rockwell Automation products, but also products from our Encompass partners. Our technical specialists offer you the opportunity to consult on your technical design for your automation application, help you select the right components for your project or help you with the transition from obsolete components to current ranges, including technical consultation related to the functionality of individual products.
After-sales support
We also provide services related to after-sales support, which is as important and necessary for us as pre-sales support. We offer several types of training on selected Rockwell Automation products and solutions, repair of Rockwell Automation products, and various levels of TechConnect after-sales support. Worldwide TechConnect support offers support centers around the world with 24 hour, 7 days a week support staff who communicate with customers in over 20 languages. You can choose the level of service that best suits your needs.
Software Tools